Contact

Department contact details:

Switchboard
Tel. : 01 69 79 64 80
Fax : 01 69 79 05 35
For all requests, our switchboard is open from 9 am to 12.30 pm and from 1.30 pm to 6 pm (4 pm on Friday). Automatic switchboard when the offices are closed.
   
Customer center
Tel. : 01 69 79 18 26
Fax : 01 69 79 05 35
commercial@ingen.fr
To contact a sales person, request information (price or call for tender), to place or follow up an order.
   
Telephone support line
Tel. : 01 69 79 18 18
hotline@ingen.fr
For assistance with reagents and technical issues.
   
Support
Tel. : 01 69 79 18 29
Fax : 01 69 79 05 35
sav@ingen.fr
For assistance with instrumentation or equipment, to request on-site support.
   
Operationnal marketing department
For all products except HLA:
marketing-IA@ingen.fr
For histocompatibility:
hla@ingen.fr
For the equipment:
instrumentation-ia@ingen.fr
To contact a product manager, ask for scientific and technical information.
   
Strategic marketing
strategic@ingenbiosciences.com
For any partnership.
   
Export department
export@ingenbiosciences.com
For any distribution partnership regarding the Tétanos Quick Stick® (TQS) test.